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How to Automate Staff Notifications for Wix Bookings with Mercuri CX
Overview As a business owner using Wix, you know the thrill of seeing a new booking notification pop up. It’s a sign of growth, a new customer relationship, and revenue in the pipeline. But what happens next? For many, it’s the start of a manual, and sometimes frantic, communication chain: calling your staff member, sending a text with the details, updating a shared calendar, and hoping nothing gets lost in translation. What if that crucial step, informing your team, was comp
jaswanthi mamidisetty
Jun 24, 20254 min read


Automate Wix Booking Confirmations on WhatsApp: A Step-by-Step Guide
TL;DR If you're using Wix Bookings, you can automate booking confirmations on WhatsApp to instantly notify customers, reduce no-shows, and improve engagement. Instead of relying only on email or SMS, WhatsApp helps you: Confirm bookings in real time Share details like date, time, and location Send reminders and follow-ups automatically By connecting Wix with a tool like Mercuri, you can set up a simple workflow: Trigger (Booking Created) → Action (Send WhatsApp message) For
jaswanthi mamidisetty
Jun 17, 20254 min read
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